- Looking after good tenants for life -

We promise to never terminate a tenancy or evict a good tenant even when their circumstances change.
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You might have heard in the media, stories of Revenge Evictions. This is where a tenant complains about a genuine problem with their home such as faulty heating and the landlord evicts them rather than fixing the problem.

We think that is unacceptable!

It is important to us that the dwelling we provide for our tenants in not just a house. It is their home.

If there is a problem with one of our properties then we want to know about it. More importantly we want our tenants to feel confident to report problems, discuss issues and to have a great place to live for as long as they choose.

This is why we promise to never evict a good tenant, even if their circumstances change.

Provided the rent is paid, the property is looked after, the neighbours are not unduly upset and no criminal or antisocial behaviour takes place, our tenants know that they have a secure home for as long as they want to remain there.

Lets Delight is bringing a refreshing new face to property rentals.

Privacy Policy

Version 1.1 - May 2017

Lets Delight Ltd is registered in accordance with the Data Protection Act 1998
Registration Number: ZA249186

Policy Goal

To protect the privacy of individuals whose personal and confidential data is held by Lets Delight Ltd, whilst ensuring that Lets Delight Ltd has the necessary data to maintain contact with those that they work within the investing community, its employees and its potential and existing tenants.

Outcomes

All Directors and employees of Lets Delight Ltd are aware of this policy and adhere to all data protection procedures relevant to obtaining, using, storing, disclosing and disposal in accordance with the Act.

Use of Personal Data

Lets Delight Ltd collects some personal data which allows potential tenants to register, in the form of a name and email address. This is for us to maintain contact and to let them know when our services are available to them. We only keep minimal further information on our tenants as we employ a letting agency that deals with additional data appropriate to their business. Lets Delight Ltd is not responsible for how the letting agency stores, uses, discloses or disposes of the tenants records.

We also keep contact details of our associates in the property business. This is to maintain a good working relationship and on occasion we may send them information about the journey of the company and its directors, which they are welcome to unsubscribe from at any time they wish.

We will also keep details of any persons we employ or contract. This data is only used for maintaining contact and for reference of the company in the activities of employment.

We will never sell details on or make it available to third party suppliers.

Information security

All personal information will be stored securely, whether it is on a computer database, laptop/tablet, mobile phone, email or a paper file. Lets Delight Ltd is mainly paperless and strives to limit emails containing attachments or personal data but if there is any personal data paper based records, they are kept in locked filing cabinets in the Lets Delight Ltd office.

Personal data that is held electronically is password protected, with limited access and is not shared. Additionally, hosting services contracted out by Lets Delight Ltd are located within the UK to ensure that employees of the hosting company are fully bound by the Data Protection Act 1998.

Disposal of paper based personal data is shredded on the premises and electronic forms are deleted securely.

This Data Protection Policy replaces all previous versions.